Refund/Return Policy

🛍️ No Refund/Return Policy

Thank you for shopping with us! We’re proud to offer carefully curated, quality boutique items. Please review our policy before completing your purchase.

🚫All Sales Are Final

  • Final sale items — We do not offer refunds, returns, or exchanges on any purchase.

  • Order changes — Once an order has been placed and processed, it cannot be canceled or modified.

📦 Damaged or Incorrect Items

  • If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at casualchaosbyandrea@gmail.com.

  • Include clear photos of the item and packaging.

  • After reviewing the issue, we may offer a replacement or store credit at our discretion.

 

📌Please Note

  • Color variations may occur due to screen settings and lighting.

  • Sizing details are provided in each product description—please review carefully before purchasing.

  • We are not responsible for lost or stolen packages once tracking shows the order as delivered.

By completing a purchase, you agree to this policy.